Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Solace Psychiatry (“Solace Psychiatry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health information entrusted to us.
This Privacy Policy describes how information may be collected, used, and disclosed when you visit our website, contact our practice, or interact with services available through our website.
This website Privacy Policy is separate from Solace Psychiatry’s Notice of Privacy Practices (“NPP”), which provides additional information regarding how protected health information may be used and disclosed in connection with healthcare services and describes patients’ rights under applicable health privacy laws.
Information We May Collect
When you visit or interact with our website, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Information submitted through contact or inquiry forms
- Information submitted when requesting or scheduling a consultation or appointment
- Other information you choose to provide to us
We may also automatically collect limited technical information associated with your visit, such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.
This information may be collected through cookies, analytics services, website-hosting services, or similar technologies as described below.
HIPAA & Your Health Information
Solace Psychiatry is a healthcare provider subject to applicable federal and California health privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the California Confidentiality of Medical Information Act (“CMIA”), when applicable.
Protected health information (“PHI”) generally includes individually identifiable information relating to your physical or mental health, healthcare treatment, or payment for healthcare services.
Information that becomes part of your patient record is handled in accordance with applicable federal and state privacy requirements.
Patients of Solace Psychiatry are provided a separate Notice of Privacy Practices (“NPP”) that provides more detailed information about how PHI may be used and disclosed and describes patient rights regarding health information. The NPP is provided as part of the patient intake process, is available upon request, and is made available electronically through our website as required by applicable law.
Under HIPAA and other applicable laws:
- Your PHI may generally be used or disclosed for treatment, payment, and healthcare operations without obtaining a separate authorization from you.
- Certain other uses and disclosures may be permitted or required by law without your authorization, including specific circumstances involving public health activities, health oversight, legal proceedings, law enforcement, or preventing serious threats to health or safety.
- Uses or disclosures of PHI that are not otherwise permitted or required by law generally require your written authorization.
- You may have the right to inspect and obtain copies of certain health records maintained about you.
- You may have the right to request corrections or amendments to certain information in your health record.
- You may have the right to request restrictions on certain uses or disclosures of your PHI, although Solace Psychiatry may not be required to agree to every requested restriction.
- You may have the right to request that communications regarding your health information be sent to you through alternative or confidential means.
- You may have the right to receive an accounting of certain disclosures of your PHI.
California patients may also have additional privacy protections under the California Confidentiality of Medical Information Act (“CMIA”) and other applicable California laws.
These healthcare privacy protections are separate from the privacy practices governing general use of this website. Please refer to Solace Psychiatry’s Notice of Privacy Practices for additional information regarding your rights and the use and disclosure of your protected health information.
Website Communications & Provider-Patient Relationship
Visiting this website, submitting an inquiry, requesting a consultation, or scheduling an introductory call does not by itself establish a provider-patient relationship with Solace Psychiatry.
Unless a communication method is specifically identified as secure and appropriate for transmitting health information, please do not submit detailed psychiatric, medical, medication, diagnostic, or other sensitive health information through ordinary website forms, email, or other unsecured communication methods.
Current patients should use the secure communication methods provided by Solace Psychiatry for communications containing confidential clinical information.
How We Use Information
Information collected through this website may be used to:
- Respond to questions and inquiries
- Contact you regarding services you have requested
- Facilitate consultations or appointment scheduling
- Provide and coordinate services
- Operate, maintain, secure, and improve our website
- Understand how visitors interact with our website
- Prevent fraud, misuse, or security threats
- Comply with applicable legal and regulatory requirements
Solace Psychiatry does not sell your personal information or protected health information.
Sharing & Disclosure of Information
Solace Psychiatry does not sell, rent, or trade your personal information or protected health information (“PHI”).
We may use or disclose personal information and PHI when permitted or required by applicable federal and California law, including in the following circumstances:
- Treatment and care coordination: We may share relevant health information with healthcare providers involved in your treatment or care when permitted by law.
- With your written authorization: When an authorization is required, we may disclose information to healthcare providers, family members, attorneys, employers, schools, or other individuals or organizations you specifically designate in a valid written authorization or release of information.
- Business Associates and service providers: We may use vendors and service providers that assist with functions such as electronic health records, billing, telehealth, secure communications, and other practice operations. When required by HIPAA, these organizations enter into Business Associate Agreements (“BAAs”) and are required to appropriately safeguard PHI.
- Payment and healthcare operations: Information may be used or disclosed as permitted by law for activities related to payment for healthcare services and the operation of the practice.
- Legal requirements: We may disclose information when required or permitted by applicable law, including in response to certain court orders, subpoenas, administrative proceedings, or other lawful processes.
- Health and safety: Information may be disclosed when permitted or required by law to address a serious threat to the health or safety of a patient or another person.
- Mandatory reporting: Solace Psychiatry complies with applicable mandatory reporting obligations, including circumstances involving suspected child abuse or neglect, elder or dependent-adult abuse, and other situations for which reporting or protective action is required by law.
- Other disclosures permitted or required by law: Additional disclosures may occur when permitted or required under HIPAA, CMIA, or other applicable federal or California state laws.
When applicable, Solace Psychiatry seeks to limit the use or disclosure of protected health information to the information appropriate for the permitted purpose.
For a more complete explanation of how protected health information may be used or disclosed, please refer to Solace Psychiatry’s Notice of Privacy Practices.
Third-Party Services
Our website may use or link to third-party services that assist with scheduling, patient communication, healthcare administration, payment, insurance, telehealth, website operation, or other practice functions.
When you leave our website or submit information directly through a third-party platform, the collection, use, and protection of your information may also be governed by that provider’s privacy policy and terms of service.
Solace Psychiatry does not control and is not responsible for the privacy practices of independent third-party websites or services.
Cookies & Website Data
Our website may use cookies and similar technologies to support website functionality, maintain security, remember user preferences, and better understand how visitors interact with the website.
Depending on the configuration of the website, these technologies may include:
- Essential cookies: Cookies or similar technologies that support basic website functionality, security, and operation.
- Analytics technologies: Tools that may help us understand general website traffic, such as which pages are visited and how visitors interact with the website.
- Functional cookies: Technologies that may remember certain preferences or improve the functionality and usability of the website.
We do not intentionally use cookies or website tracking technologies for the purpose of collecting protected health information (“PHI”).
Visitors should not submit sensitive medical, psychiatric, medication, or other health information through general website fields or forms unless the communication method is specifically identified as secure and appropriate for transmitting such information.
We do not sell personal information collected through website cookies or tracking technologies.
We do not intentionally use website tracking technologies for behavioral advertising based on a visitor’s medical or mental health information.
You may be able to limit or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of portions of the website.
Solace Psychiatry periodically may review the technologies used on its website and may update this Privacy Policy as website functionality, service providers, or applicable privacy requirements change.
California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law applicable to a particular situation, these rights may include the ability to request access to certain personal information, request correction or deletion of certain information, or obtain additional information regarding how personal information is collected, used, or disclosed.
Solace Psychiatry does not sell personal information.
Information maintained as part of a patient’s medical or healthcare record may be governed by HIPAA, CMIA, and other healthcare privacy laws and may therefore be subject to different rights, exemptions, and procedures than other consumer information.
Questions or requests concerning personal information may be submitted using the contact information provided below.
Data Security
Solace Psychiatry uses reasonable safeguards designed to protect personal information from unauthorized access, use, or disclosure, as appropriate to the nature of the information and applicable legal requirements.
However, no website, email system, electronic transmission, or method of electronic storage can be guaranteed to be completely secure.
Visitors should use appropriate caution when transmitting sensitive information electronically and should use secure patient communication methods when available.
Email & Electronic Communications
Ordinary email and other electronic communications may not be secure.
Please do not send confidential psychiatric or medical information, medication information, Social Security numbers, financial information, or other highly sensitive information through ordinary email or unsecured website forms.
Current patients should use the secure communication methods provided by Solace Psychiatry when communicating confidential clinical information.
Children’s Privacy
This website and the clinical services provided by Solace Psychiatry are intended for adults age 18 and older.
We do not knowingly collect personal information through this website from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.
Emergencies & Crisis Situations
This website, website contact forms, email, and online scheduling services are not monitored for emergencies and should not be used for urgent or emergency medical or psychiatric concerns.
If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health or suicide-related crisis in the United States, call or text 988 to reach the Suicide & Crisis Lifeline.
External Links
This website may contain links to websites or services operated by third parties.
Solace Psychiatry does not control and is not responsible for the content, security, or privacy practices of independent third-party websites. Visitors are encouraged to review the privacy policies of external websites and services they use.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our website, services, technology, privacy practices, service providers, or applicable legal and regulatory requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how information submitted through this website is handled, please contact: